TrustCloud VideoID Unassisted
Self-service video identification for the most digitized users
TrustCloud’s unassisted video identification automatically enables the authentication process, without the need for a video agent to supervise or manage it, and without losing the quality levels that assisted video identification also offers. In this way, the user accesses and completes the video call whenever they want, without prior citations and with full autonomy.
Step by step, through text and intuitive graphic indications, the automated process tells the user how to complete the sequence of actions (show the face for biometric analysis, show the MRZ of the official identity document, …), as well as the final result of verification and all those incidents that occur during it (lack of light for biometric analysis, lack of proper placement of the identity document in front of the camera, etc.).