How TrustCloud VideoID Works
After making the appointment for video identification, or during the course of a digital transaction, the user connects to the session, fully private and encrypted. During the video call, the biometric analysis, the verification of identity documents and the proof of life demonstrate in real time if the customer is who they say they are, and if the person verified is the same person who appears on the screen. In the background, artificial intelligence (AI) formulas check if the client’s video is pre-assembled or a deepfake.
On the other hand, video calls can be recorded and guarded as evidence of anti-repudiation of the process itself, of the data of the verified client (image, facial features, voice, identity documents, behavior, etc.) and of their intentionality. A subsequent back-office audit ensures the validity, quality and legal value of the video call and its evidence (if required by local regulations).