TrustCloud DocumentID

Branddocs DocumentID or Document Validation is a verification technology that captures and analyzes in real time the validity of identity documents from more than 235 countries around the world.

Our document verification technology biometrically analyzes users’ faces and through reading, OCR and other validation techniques and identifies the veracity of people’s ID, passport or driver’s license.

The TrustCloud DocumentID focuses and captures a snapshot of the identity document when the user presents the document in front of the camera. It also detects the subjects’ lives, so therefore they have to blink and make light movements to check that they are actually present.

Accuracy and Precision safe and easy

TTrustCloud DocumentID has the highest verification accuracy rates in the market, achieving accurate identification of user documents 99.9% of the time through WebCam and Mobile.

TrustCloud DocumentID technology validates and reads identity documents from 200 countries (sovereign and non-sovereign). It also applies the latest generation of OCR technology and is able to read MRZ codes, barcodes and extract data from identity documents, passports and other elements.

TrustCloud DocumentID provides two layers of identity verification (existence of valid document and verification of checkpoints such as inks and paper type) and two layers of biometric verification (detection of individual’s life and similarity to the document’s image), which ensure the greatest coverage in detecting fraudulent identities.

Also, completely unique in the market, TrustCloud DocumentID allows forensic analysis of all documents, through a network of experts and artificial intelligence algorithms that apply police techniques to the detection of fraudulent documents.

TrustCloud DocumentID is present in the largest and most innovative companies in Financial Services, Tourism, Gaming and Insurance and among its customers are 4 of the top 10 European banks.

With TrustCloud DocumentID you can do the following verifications:

  • Either from a Tablet or Smartphone with the App.
  • From any computer with Webcam via web or integrated with other systems to validate documentation that has been collected by other methods.

Both the service and the solution comply with ICA09303 on MRZ.

In addition, the algorithms used for facial biometric analysis are verified by NIST (FRVT).

Web and mobile

Branddocs Document ID collects document and user information from any iOS or Android mobile device and any computer with webcam and makes it available to the company in any desired format (via Client Portal), offering Real Time Feedback (eliminates the need to consult information or status manually), and stores all data with AES256 bit encryption.

Simple API

For integrations with other applications, has an API and allows improvement in all aspects related to the following areas:

  • KYC: Know Your Client
  • Fraud Prevention
  • Regulatory Requirements

Branddocs Document ID is PCI DSS Level 1 Compliant, SRCC certificate (Security Research and Consulting Gmbh).



Recognition and validation of identity documents


Data Extraction/ OCR


Face Match


Life Detection


Validation Formats


MRZ Code






Automatic Capture








Real-time Identity Verification




Branddocs Document ID has the highest KPIs for accuracy in the industry. More than 100,000 checks per day and fewer than 10 errors per day on average. (0,0001%). Also, 80% of our verifications are performed in less than 120 seconds and 50% of our verifications are performed in less than 60 seconds. We add our SLA to our agreements so you can hold us accountable for our processing time. This SLA includes the Facematch function.

The solution extracts different information to determine the country of origin in which the user is located. We recognize different types of documents and facilitate customization to allow only certain types of documents to be used. This functionality is standard with no additional charges.

We collect the whole document giving access to the captured images. We extract the following information from the document: name, address, date of birth.

We use several different methods during our ID security check. This includes barcode, MRZ code, hologram, data position, security features, ID verification document validation, Microprint, Signature.

With the Facematch feature, we detect the face’s vivacity to ensure that the selfie was taken from a living person along with the Facematch check.

We use patented facial recognition technology along with ID verification to determine if the person in the selfie matches the image in the ID. The facial recognition technology is very accurate, and we allow it to be accompanied by human validation to perform an additional verification check.

Automatic once the document is focused.

Different methods ensure that the person who takes the selfie is, in fact, a living person, which is done by capturing several images before taking the selfie.

OCR to extract data from the ID. Analysis of barcodes and MRZ codes if they are in the document.