Help desk 24/7 in English and Spanish

The TrustCloud Platform is supported by a 24/7 support team that resolves users’ queries through a permanent help desk. We also have a support team that guarantees the highest levels of compliance in terms of performance and RTO.

So, if you think it is convenient, you will be able to give your users a constant support when using, consulting or interacting with TrustCloud so that they feel totally safe with the incorporation of our platform.

  • USA: 7:00 to 15:00 CT.
  • UK: 9:00 to 21:00 GMT.
  • Spain: 8:00 to 22:00 CET.

Constant vigilance

Branddocs offers to all its customers both in English and Spanish a support service on TrustCloud. We are at your disposal from Monday to Friday from 8 AM to 22 PM CET for Spain, from 9 AM to 21 PM PT for UK  and from 7 AM to 15 PM CT for USA both through the telephones (Spain: +34 913 518 558, USA: +1 (312) 2487781, UK: +44 (20) 80891215) and by email (support@branddocs.com).

Our support technicians will answer any questions you may have about the functionality of TrustCloud. You will also have an additional support service on levels 2 and 3 of support when needed, providing advanced information (level 2) or repairing errors and responding to other subscription services and platform errors if necessary (level 3).