Help desk 24/7 in English and Spanish
The TrustCloud Platform is supported by a 24/7 support team that resolves users’ queries through a permanent help desk. We also have a support team that guarantees the highest levels of compliance in terms of performance and RTO.
So, if you think it is convenient, you will be able to give your users a constant support when using, consulting or interacting with TrustCloud so that they feel totally safe with the incorporation of our platform.
Constant vigilance
Branddocs offers to all its customers both in English and Spanish a support service on TrustCloud. We are at your disposal from Monday to Friday from 8 AM to 22 PM CET for Spain, from 9 AM to 21 PM PT for UK and from 7 AM to 15 PM CT for USA both through the telephones (Sspain: +34 913 518 558, USA: +1 (312) 2487781, UK: +44 (20) 80891215) and by email (soporte@brand-docs.com).
Our support technicians will answer any questions you may have about the functionality of TrustCloud. You will also have an additional support service on levels 2 and 3 of support when needed, providing advanced information (level 2) or repairing errors and responding to other subscription services and platform errors if necessary (level 3).
